Shipping Policy

Because of the nature of distributing live beneficial insects, Evergreen Growers Supply, LLC has very specific ordering and shipping processes. Please check the guidelines below to ensure your products are ordered and processed in a timely manner. If you are unsure of the delivery date when you order, please contact us at order@evergreengrowers.com.


Order Deadlines:

Beneficial insects must be ordered by noon, Pacific Coast time, on Fridays for delivery the following week. All orders will ship out Wednesday of each week.

Some insects, including Aphidius colemani, Amblyseius swirskii, Amblyseius andersoni, Atheta coriaria (500 ct), Aphidius ervi, Diglyhpus isaea, Eretmocerus eremicus, and Orius insidiosus must be ordered by 10:00am, Pacific Coast time, on Thursdays for delivering the following week, no exceptions.

Exceptions to the usual deadlines include Entomopathogenic Fungi (EPF) products and nematodes. EPF products will ship out as soon as possible based on inventory. EPF products may ship via UPS Ground or 3-Day, as long as arrival is scheduled before the weekend.

Nematode orders may be shipped Monday through Thursday; please allow at least one business day for order processing. All nematodes will ship via FedEx Priority, no exceptions.

Delays of shipping may occur during Canadian holidays, in which case shipping will be on Thursday. US holidays may also delay shipping. In these cases, we must ship via UPS Next Day, no exceptions. Beneficial insects will not survive a weekend in transit.


Shipping Details:

All of our products are perishable, meaning we must ship the fastest way possible, to ensure the bugs arrive to you alive and well.

UPS Ground shipping is only available in the Pacific Northwest (WA, OR, and Northern CA).

All other locations must ship either UPS 2nd Day or UPS Next Day, in which the price is dependent on location and box size/weight.  

Check individual product pages to determine how it will ship. If multiple products are selected, the fastest method will be selected for the entire order.

NOTE: During cold winter and hot summer months, some products may need to be shipped UPS Next Day (that would normally go 2nd Day) to ensure the bugs do not expire due to freezing or boiling conditions. You will be notified of any changes before your order is processed.